PRIVACY POLICY

 

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At The Craftsman we like to keep things simple.

In short:

We collect your personal data to process and send you your coffee order.
We store your personal data to complete the order and for our records.
Your personal data is not and never will be, sold, distributed or used in any other way.

The longer version:

We use the information we collect about you to process our orders.

When you order, we need your full name, telephone number, billing address, delivery address, e-mail address, credit or debit card number, and the expiry date. This allows us to process and fulfil your order and to notify you of the status of your order via a delivery service used by us.

Information about your IP address, browser and referred page is also collected. All of your personal information that is collected by us is held for an indefinite amount of time.

We use Stripe to process our payments securely. All other payments are made directly by the customer upon delivery.

We use cookies on our website. Cookies are text files that are downloaded onto your computer and that allow an analysis of the use of our website. On your next visit to our website, they automatically recognise you. You can prevent cookies from being installed by setting your browser accordingly. If you do block cookies, you may not be able to use our website to its fullest potential.

We use Analytics to collect information about visitor behaviour on our website. Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on.

THE CRAFTSMAN COFFEE PRODUCTS TRADING L.L.C does not and never will sell, trade, rent or distribute your personal information to anyone or any organisation.

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If you have any questions about privacy or would like to have your personal information removed from our system please email us at info@thecraftsman.ae.